Reach Antenna Support

General Product Support

For NON-WARRANTY questions please email us at:


Your Reach Antenna is guaranteed against defects in materials or workmanship, and against breakage from normal use, for 1 year.  If you meet the conditions of our limited warranty, we will provide you with return shipping instructions and send you a new Reach Antenna product of equal or lesser value at no charge.  Please review our Warranty Policy for details.

If your product is defective or broken within this timeframe, please email us at

Please include the following information when contacting our support team:

  • Full name
  • Your phone model
  • When and where you purchased your Reach Antenna
  • Details of your specific issue
  • Contact information (phone number and mailing address)